FAQs

1. What is your sustainability return policy?
We encourage mindful purchasing. We accept returns within 30 days of delivery for unworn, tag-intact items in original packaging.
2. How eco-friendly are your care recommendations?
Our care guidelines emphasize cold washing, air drying, and using eco-friendly detergents to minimize environmental impact.
3. How do I create an account?
Click “Login or Sign Up” at the top of our website—Enter your email address and name for the name field, create a password, and Confirm your password. Accounts let you track orders, save favorites, and speed up checkout.
4. How do I report a defective product?
If the product is confirmed to be defective or incorrect, we will work with you to offer a refund.
5. When can I expect to receive my goods?
In the United States, it takes 5 to 10 days; in Canada, it takes 7 to 15 days.
These are only approximate timelines; actual delivery may be affected by carrier delays, weather conditions, or high shipping demand during peak seasons.